Bookings, restaurant, housekeeping, billing, and a 24/7 AI butler that answers guests for you. One system for your operations and your guests, so nothing slips through the cracks. Built on-site, shaped around how your property actually runs.
Wild OrchidResort
We fly to your resort. We walk the reception, the kitchen, the bar, the dive center. We watch how your team actually works. Then we build a system that mirrors your operation, not the other way around. Every task gets automated. Every Excel file disappears. Every paper slip becomes a clean digital process. This is bespoke software, shaped around your property.
Explore Platform
rated resort in Moalboal on TripAdvisor runs on CloudReef. Live, operational, and top-rated on every booking platform.
direct bookings captured through our engine. Zero commission to any booking site. That revenue is yours.
messages answered by our guest acquisition chatbot. Working 24/7. Turning website visitors into confirmed bookings while your team sleeps.
Excel spreadsheets left standing. Every operation digitized. Every paper slip gone for good.
to check a guest out. Full invoice, printed, emailed. Used to take 20 minutes of paper-chasing.
AI chatbot on your website. Answers guests, checks availability, books rooms. Even at 3 AM.
Orders go from the guest's phone straight to a kitchen screen. No tickets, no shouting, no lost orders.
The waiter taps the order on a tablet, the kitchen sees it instantly, and the room bill updates on its own.
of your website visitors tracked. You see who came, who booked, and what made them leave.
A 20-room resort writes around 100 handwritten orders a day. A wrong charge here, a missed drink there, a slip that never reaches the bill. At a careful 4% error rate, on a ₱1,250 average order, this is what quietly walks out the door.
CloudReef eliminates paper from the entire chain. Orders go directly from the guest or waiter into the system, tracked from the moment they're placed to the moment they're paid. Every order tied to a room, timestamped, undisputable. Error rates drop below 1%, recovering ₱750,000+ per season. Now multiply that by 10.
And this does not include the staff hours significantly reduced, the checkout disputes eliminated, and the full visibility management finally gets over every single order.
Free. No obligations. Response within 24 hours.
CloudReef runs your operations and your guest experience in one place, from the moment a guest books to the moment they check out. Orders, billing, housekeeping, reporting, the AI butler. One system, one screen.
Need a channel manager? We provide one. Already have one, Cloudbeds, Beds24, 247, or any other? We plug into it instead. Either way, every booking from every source lands in the same place, and your existing booking-site channels, Booking.com, Expedia, all of them, stay exactly as they are.
But now, for the first time, you see the full picture.
Every click tracked. Every booking measured. Every peso traced back to the channel that brought it in. You stop guessing where your money comes from and start knowing.
We're not reinventing the wheel. Over 70% of CloudReef is already built, tested, and delivering real results across properties. But the remaining 30%? That's where we tailor it to you.
We physically walk your resort, sit with every team, and map your specific workflows. Your reception doesn't operate like your restaurant. Your bar doesn't operate like your spa. We configure each one individually, on the floor, with your people. The system fits your property, not the other way around.
By the time we leave, your staff doesn't need a manual. They already know the system, because it was built around them.
Learn howWe work out how much you're paying in booking-site commissions now, and how much of that you could keep with direct bookings. We send the analysis within 24 hours.
Free. No Zoom call. No obligations.